In-place upgrade from Windows Server 20xx to a different version are shown in the table below. The following upgrade paths are officially supported by Microsoft.
From the table above Microsoft does not support an upgrade from Server 2012 R2 directly to Server 2022, so it would take an intermediate step or people will have to resort to a clean install.
Whether meet the prerequisites for upgrading?
- Determine which version of Windows Server to upgrade to.
- Make sure you have a valid product key and activation method. Keys and methods may vary depending on the distribution channel you received Windows Server media from, for example a Commercial Licensing program, Retail, or Original Equipment Manufacturer (OEM).
- Ensure that the install media is ready to use.
- Have a location to store files away from your computer, such as a USB flash drive or network location.
- Review Upgrade and migrate roles and features in Windows Server.
- Review Microsoft server applications compatibility.
- Review any third-party application vendor support requirements.
- Make sure your computer:
- Meets or exceeds the hardware requirements for Windows Server.
- Isn’t running in Azure.
For details about the upgrade steps, please refer to the following steps: Perform an in-place upgrade of Windows Server | Microsoft Learn
What went wrong with the upgrade and can you provide a screenshot?
Best Regards，
Hania Lian