ITIL Implementation

Introducing ITIL How to Implement

25-year-logo

The new PeopleCert Plus exclusive addresses an important gap in the digital transformation journey: how to effectively use ITIL® to navigate and lead transformative change. While many organizations recognize the value of ITIL in managing IT services, few resources have bridged the theory with practical guidance for real-world transformation initiatives. PeopleCert now have the “ITIL How to Implement Official Book” that offers clear, actionable insights into aligning ITIL practices with strategic change, enabling leaders to harness ITIL not just as an operational tool, but as a catalyst for enterprise-wide value creation. By doing so, it fulfils an urgent need for structured, adaptable guidance in an era where transformation is constant and complexity is the norm.

ITIL How to Implement includes:

·       A transformation model: four layers, twelve stages, and twenty-four steps.

  • Three types of patterns: initiation patterns, governance patterns, and execution patterns.
  • A toolbox: description of twenty six methods and tools supporting various transformation activities.

The guidance in this book is flexible, structured, scalable, innovative, and supported by proven concepts, methods, and tools. ITIL How to Implement addresses the volatile, uncertain, complex, and ambiguous nature of today’s business and technology environments and helps organizations to find the balance between manageability and flexibility.

The transformation model

The transformation model offered by this guidance includes layers, stages, and steps. The layers apply to any transformation; the stages and steps vary depending on the selected execution pattern.

Figure 3.1 The four layers of the transformation model

The four layers are governance, positioning, execution, and learning.

Governance: direction and boundaries are established while allowing for flexibility. Effective governance creates alignment between transformation and organizational strategy, ensuring efforts deliver meaningful value while preventing excessive control.

Positioning: the best-fitting approach for each situation is determined through contextual assessment. Through positioning, applying standardized methods to diverse contexts is avoided by matching approaches to the actual nature of each challenge.

Execution: changes are carried out using methods matched to context–whether ordered, complex, or chaotic. Through execution, opportunities are transformed into real-world actions through appropriate activities and techniques based on contextual understanding rather than habit.

Learning: insights are captured to improve current work and build future capability. Mechanisms are created to gather information, extract meaning, and apply understanding in ways that enhance transformation effectiveness over time.

The patterns

The guidance describes three types of patterns:

Execution patterns: describe how the execution of initiatives and activities within a transformation varies depending on the complexity of the context; this guidance covers ordered, highly predictable contexts, complex environments where traditional approaches designed for ordered contexts are not effective, and unpredictable contexts when an urgent need (e.g. a significant external event) requires the organization to transform in order to move from a chaotic to a manageable state.

Initiation patterns: describe common triggers of transformations at the organization and SVS level, and explain their impact on the transformation layers, stages, and steps so that the approach to change is clear and consistent.

Governance patterns: help organizations to understand their established approach to governance, as well as identify and adopt the optimal approach to the governance of a particular transformation. When the established BAU governance pattern is not suitable, the ITIL How to Implement Official Book helps to bridge the gap and maintain effective oversight throughout the transformation.

Methods and tools

The How to Implement Official Book includes twenty six methods and tools that may be used at different stages of the transformation model. Descriptions of the transformation model stages, steps, and patterns include references to the relevant methods and tools.

What is in it for you?

This Official Book has four key target audiences:

Sponsors and owners of transformation initiatives: Sponsors or owners are accountable for setting the direction, securing support, and ensuring successful outcomes from the transformation. This guide provides a flexible model to align transformation goals, enable effective governance, empower teams, monitor progress, and utilize the right tools for lasting success.

People involved in carrying out the transformation work: This guide provides managers and teams with a practical, step-by-step approach to manage transformation by defining and adapting activities across governance, positioning, execution, and learning layers. It helps apply the right execution pattern while aligning work with transformation goals using initiation patterns. The guide also offers a toolbox of methods and tools to support each step and encourages professional development focused on relevant practices.

People affected by the transformation: This guide helps those involved in organizational transformation understand what to expect and how to participate. It explains how transformations are planned and executed through a flexible model that considers stakeholder needs, clarifies how governance patterns affect decision-making and opportunities for involvement, highlights how execution patterns influence the pace and style of change, and provides insights to support professional growth and career development.

Consultants supporting transformation initiatives: Consultants bring external expertise to help organizations navigate transformations by diagnosing needs with initiation patterns, recommending appropriate governance models, coaching on tailored execution patterns, guiding the application of the transformation model with suitable tools and facilitation, and introducing proven methods for engagement, analysis, planning, and evaluation.

Threat Detection

Dual Role of AI: Protection and Threat Detection

AI is transforming IT, #cybersecurity, and tech through intelligent threat detection, proactive cloud security, and risk management. It’s a catalyst for innovation and data-driven decisions, but also poses threats. Explore AI’s dual role as protector and threat at our event, and stay competitive in the evolving AI field.
Register now!

The Matrix now Activated.

The New Edit

The classic MS-DOS Editor is now cross-platform

If you remember Bill Gates as CEO of Microsoft, you might remember the MS-DOS Editor, which, when introduced in 1991, was revolutionary in the early days of GUI-based computing. Microsoft recently modernized it in an open-source tool called Edit, built with Rust, and which works on macOS and Linux systems as well as Windows.

Full Story: Ars Technica (6/23) 

WIFI password

Recovering a WIFI password.

You need to be logged in to get to the password information.

To access the control panel network connections use the ncpa.cpl tool by selecting the Windows +r keys, type in the “ncpa.cpl” and select run.

Ncpa.cpl is a file associated with the Network Connections control panel in Windows, which allows users to manage network adapters and settings.468 It can be accessed by typing “ncpa.cpl” in the Run dialog box (Windows + R) or by navigating to the Control Panel and opening Network Connections.46 The file is safe and should not be considered a threat to your computer.2

The acronym “NCPA” stands for Network Connections Properties and Adapters.3 This tool is particularly useful for network administrators and users who frequently need to adjust network settings.

Right Click the desired Wireless Network connection from the list.

Select Status from the dropdown list.

Select Wireless Properties

On the “Wireless Network Properties” open the Security tab

On the Security tab, select “Show characters”.

Have fun!

Microsoft Teams Meetings

Join a meeting in Microsoft Teams

Join Teams meetings anytime, anywhere, from any device. For the best experience, join from the Teams desktop or mobile apps.

If you’re having trouble joining a Teams meeting, try these tips: I can’t join a Teams meeting.

In this article

Join by link

In your meeting invite, select Join the meeting now to join on Teams for web or desktop.

Screenshot showing how to join a meeting from the invite.

If you already have the Teams app, the meeting will open there automatically.

  • If you don’t have a Teams account and the organizer has allowed it, you can enter your name to join the meeting.
  • If you have a Teams account, select Sign in to join with access to the meeting chat and more. You’ll then join the meeting right away or enter the lobby until an organizer admits you.

Join a meeting organized by a Teams personal account user

Use your Teams account to attend a meeting set by a Teams personal account user. You can join from your Teams calendar. If someone sends you a meeting invite in Chat, select the link and select Join now.

  1. In Teams, select Calendar Teams Calendar tab icon to see your meetings.
  2. Find the meeting you want to attend and select Join.

You’re not required to switch between Teams personal use and Teams (work or school).

If you join a meeting on Teams for personal use, you’ll join the meeting with your personal Teams account. The Microsoft Privacy Statement governs data for meetings with personal Teams accounts.

Note: Some meeting features may be unavailable for Teams personal accounts. Learn more about meeting experiences for Microsoft Teams Free participants.

Join from calendar or ID

  1. Select Calendar Teams Calendar tab icon on the leftmost side of Teams.
  2. Find the meeting you want and select Join.

Join with a meeting ID from your Teams app

  1. Select Calendar Teams Calendar tab icon on the leftmost side of Teams.
  2. Select Join with an ID.
  3. Enter a meeting ID and passcode. You can find the meeting ID and passcode:
    • In the meeting details from your Teams calendar. Select Details Show meeting info.
    • At the bottom of your Teams meeting invite email.

      Screenshot showing where to find the meeting ID and passcode on the meeting invite.

3. Select Join meeting to join the meeting as a participant.

Join in a channel

If a meeting takes place in a channel, you’ll see an invitation to join, relevant content, and who’s in the meeting right in the channel. Just select Join .

A meeting in a channel with a Join button

Join from chat

To start or join an instant meeting from a group chat:

  1. Open the group chat you want to start an instant meeting in.
  2. At the top of the chat, select Meet now.
    • If an instant meeting starts in a group chat, you’ll be able to see see from the chat list that a meeting has started.
    • You can open the group chat and select Join to enter the meeting.
  3. Select the live indicator at the top of the group chat to view participants.

    Select the live indicator in a group chat to view instant meeting participants.​​​​​​​
  4. Select Ring others to join to notify others in the group chat about the instant meeting.

    Screenshot showing how to ring others from the live indicator in a group chat instant meeting.
  5. Select Leave from your call window to leave the meeting.

To learn more, see Start an instant meeting in Microsoft Teams.

Dial in or out by phone

Dial in or out to join a Teams meeting with your phone or invite someone else by calling their phone. If you see a phone number and conference ID in your meeting invite, dialing into the meeting is available. To learn more, see Join a Teams meeting by phone.

Note: If you can’t find a phone number in the meeting invite, contact your IT admin.

To dial out to your phone to join a meeting:

  1. Select Calendar Teams Calendar tab icon in Teams.
  2. Select a meeting.
  3. Select Join.
  4. Select more join options from the pre-join screen.
  5. Select Call me.
  6. Enter the phone number you want to be called from and select Call me.
  7. When you answer the call, say “OK” or press 1 to join, depending on org settings.
  8. Hang up or select Disconnect in the meeting window to end your phone call.

To dial out to another person’s phone during a meeting:

  1. Select People People or Show Participants button in your meeting controls.
  2. Add their phone number in Invite someone or dial a number.
  3. Select Add phone.

The person will be called and will need to say “OK” or press 1 to join the meeting, depending on org settings.

Join anonymously or from a different account

To join a Teams meeting with a different account:

  1. Select the meeting in your Teams calendar.
  2. Select Join.
  3. Select Change at the top of the meeting pre-join screen.
  4. Select the account you want to join the meeting with.
    • If you don’t see the account you want to join from, select Add another account. Then, add an existing account, or select Create or use another account to create or sign into a new one.
  5. Select Join to enter the meeting.

To join a Teams meeting anonymously:

  1. Select the meeting in your Teams calendar.
  2. Select Join.
  3. Select Change at the top of the meeting pre-join screen.
  4. Select Join without signing in.
  5. Type your name in at the top of the pre-join screen.
  6. Select Join to enter the meeting.

Connect to a room while you join

Before you join a Teams meeting, you can connect to a meeting room and use its audio and video devices.

To connect to a room:

  1. Join your meeting. Before you enter, wait for a room to be detected.Important: Enable Bluetooth on your device to detect rooms nearby.
  2. Select Room audio and confirm the room you want to connect to.

    Teams prejoin screen with Room audio (suggested) option.Note: Select to close a suggested room and search for a different one. Rooms with the Cast icon Casting Icon are in close proximity.

    Screenshot of search bar for Room audio option in Teams meeting prejoin screen.
  3. Select Join now.

Edit your display name

Note: Editing your display name is available as part of the public preview program and might undergo further changes before being released publicly. To get access to this and other upcoming features, switch to Teams public preview.

Customize your presence during a Teams meeting by editing your display name.

To change your name:

  1. Select People People or Show Participants button in your meeting controls.
  2. In the Participants pane, hover over your name and select More options Microsoft Teams more options icon > Edit display name.
  3. Enter a name and select Save.

Your edited name will remain throughout the duration of the meeting.

Join a meeting as an avatar

You can join any Teams meeting as a personalized avatar by following the instructions here .

Join a meeting without an account in Microsoft Teams

You can join a Teams meeting anytime, from any device, without signing into a Teams account.

If you’re having trouble joining a Teams meeting, try I can’t join a Teams meeting.

Important:  For some meetings, admin settings prevent unverified people from joining the meeting. Depending on the meeting, you may have to enter a one-time passcode sent to your email or create a Teams account.DesktopMobile

Join the meeting before it starts to test your setup from the pre-join screen. From there, you can enter the meeting up to 15 minutes before its start time to troubleshoot or see how Teams works. Meeting participants and organizers will be notified when you enter the meeting.

To join a Teams meeting without signing into an account: 

  1. Open the meeting invite and select the link next to Join or Click here to join the meeting.
  2. When prompted, select Continue on this browser or Join on the Teams app. You don’t need to install the Teams app to join the meeting.
    • You can join Teams for web on Microsoft Edge or Google Chrome. You may be prompted to give Teams access to your mic and camera. When you select Allow, you can always turn off your mic and camera once you join the meeting. 
  3. Select Join now.
    • In meetings where admin settings prevent unverified people from joining, you’ll be prompted to enter your email address. Enter your email address and select Next. Enter your password if you already have a Microsoft account or select Send code and enter the one-time passcode sent to your email if you don’t have an account. Once verified, select Join now

Note: People who are signed in will have access to more meeting features than those who aren’t signed in.​​​​​​​

If you enter the meeting lobby, wait for someone in the meeting to admit you. If no one admits you within 30 minutes, you’ll be removed from the lobby. If that happens, you can try rejoining.

Depending on how you joined the meeting, other participants will see a label next to your name. If you joined:

  • without entering your email address, everyone will see Unverified next to your name.
  • using a one-time code sent to your email, everyone will see Email verified next to your name.
  • with your Microsoft account, everyone will see External next to your name.

Organizer’s view

If you’re the meeting organizer, we’ll alert you when someone is waiting in the lobby.

Select Admit to let them right into the meeting, or View lobby to see a list of everyone in the lobby and admit or deny them. 

Note: Anyone who doesn’t have a Teams account and joins the meeting without entering a one-time passcode sent to their email will be labeled Unverified. Anyone who doesn’t have a Teams account and joins the meeting after entering a one-time passcode sent to their email will be labeled Email verified. To learn more about people with guest access, see Work with external guests.

I can’t join a meeting in Microsoft Teams

If you can’t immediately join a Teams meeting, there are several possible reasons:

  • You’re waiting in the lobby: Some organizers might place attendees in a lobby before admitting them into the meeting. Wait for someone to admit you, or reach out to the organizer directly to be let in.
  • Your internet browser isn’t supported: Teams doesn’t currently support Safari for Mac. If you’re joining a Teams meeting from the web, try joining from Microsoft Edge, Google Chrome, or other supported browsers.
  • Your internet connectivity is low: If your internet connection is low, you may not be able to join a Teams meeting right away. Try waiting for your connection to improve, joining from your supported mobile device, or reaching out to your internet provider.
  • Security policies for the meeting are preventing you from joining: If a meeting organizer enables end-to-end encryption for a meeting, you might have limited access to join. Try reaching out to the organizer to be let in.

In Teams, you might receive a message about why you’re unable to enter a meeting. Here are the different messages you might encounter and how to resolve them.

“Sign in to join this meeting”

UI

If you see this message, the meeting doesn’t allow people to join unless they’re signed in with a Teams work or school account. You might need to take extra steps to join:

  • If you’re joining from a meeting link or as an anonymous user, make sure you’re signed into your Teams work or school account.
  • If you’re the meeting organizer and want people to be able to join your meeting without signing in, contact your IT admin (learn more here). Changes from your IT admin may take up to 24 hours to take effect.

“Sign in with a different account to join this meeting”

UI

If you see this message, the policies set by your or the meeting organizer’s org prevent you from accessing the meeting. You might need to take extra steps to join:

  • Make sure you’re signed into the account the invite was originally sent to.
  • If you’re the meeting organizer and you want to allow people from other orgs to join your meeting, contact your IT admin (learn more here). Changes from your IT admin may take up to 24 hours to take effect.

“This meeting is locked.”

After a meeting starts, organizers can lock the meeting to prevent new participants from entering.

Reach out to the meeting organizer to let them know you’re having trouble joining. If they unlock it, you can try joining again.

“Your organizational policy does not allow you to join this meeting”

You can’t join because the organizer has enabled end-to-end encryption for their meeting. Contact the organizer to let them know you’re having trouble joining.

“The meeting lobby is full right now.”

If the lobby is full, wait a few minutes before trying to join again. You may be able to enter if other attendees join the meeting or leave the lobby. For more on lobby settings, see Using the lobby in Teams meetings.

“Sorry, no one has responded to your request to join.”

If you get this message after 30 minutes of waiting, your request has timed out.

  • Check to make sure you’re joining from the correct meeting link and try again.
  • Reach out to the meeting organizer to make sure your request is seen.

Start an instant meeting in Microsoft Teams

If you don’t have meeting scheduling capability in Outlook or Teams, starting an instant meeting is a great option. Just like with scheduled meetings, everyone who attends your meeting will continue to have access to the meeting chat, the recording, and anything else people share in the meeting (like files and meeting notes), even after the meeting ends.

There are a couple of different ways to get an impromptu meeting going with just a few clicks.

From your calendar

  1. Go to Calendar Meetings button on the left side of Teams, then select Meet now Icon for Meet Now in Microsoft Teams in the upper right corner.
  2. Edit the Meeting name and select Get a link to share to share a link to the meeting.
    1. If you select Get a link to share, you’ll have the option to select Configure meeting options, where you can change meeting options.
  3. When you’re ready, select Start meeting to open the meeting pre-join screen.
  4. Select Join now to enter the meeting.

In a channel

To start an instant channel meeting:

  1. Choose the channel you want to meet in from your chat and channels list.
  2. In the Posts tab, look for Meet Meet now button in the top-right corner.
  3. From the drop-down menu, select Meet now.
    1. To keep the context of a specific conversation, choose Reply below any post, then Meet now Meet now button under the compose box.
  4. Select Join now to enter the meeting.

From a group chat

Instant meetings in group chats are a way to meet with members of a chat spontaneously, without disrupting or ringing others. Group chat meetings are also a way to make sure meeting recordings and messages all stay in the same place.

To start an instant meeting from a group chat:

  1. Open the group chat you want to start an instant meeting in.
  2. At the top of the chat, select Meet now​​​​​​​ Icon for Meet Now in Microsoft Teams.
    • After you start an instant meeting in a group chat, others will see from their chat list that a meeting has started in that group chat.
    • They can open the group chat and select Join to enter the meeting.
  3. Select the live indicator at the top of the group chat to view participants.

    Select the live indicator in a group chat to view instant meeting participants.
  4. Select Ring others to join to notify others in the group chat about the instant meeting.

    Screenshot showing how to ring others from the live indicator in a group chat instant meeting.
    • To ring individual people, select their names and select Ring.
    • To ring everyone who isn’t in the instant meeting, select Ring all.
  5. Select Leave from your call window to leave the instant meeting.Note: If you’re not the last person to leave an instant meeting, you can rejoin by opening the group chat and selecting Join. When the last person leaves the meeting, everyone will be notified that the meeting has ended.

From chat using commands

Start an instant meeting in any chat using commands.

To start an instant chat meeting:

  1. Open the chat conversation you want to start an instant meeting in.
  2. Type /meetnow in the compose box.
  3. Press the Enter or Tab key on your keyboard.

To learn more, see Use commands in Microsoft Teams.

Invite people

After you join the meeting, you’ll see a prompt to invite others.

  • Select Copy meeting link Insert Link button to copy and share a link to the meeting that others can click to join.
  • Select Add participants to open People People or Show Participants buttonParticipants in the meeting, where you can search attendee names into the Invite someone or dial a number field. Hover over someone’s name and select Request to join to call them into your meeting.
  • Select Share via default email to launch your default email app with an automatically generated email invite. Enter recipients and send the email to invite them.

You can always add people later by selecting People in your meeting controls. Select Share invite OD share icon to notify others about your meeting via link or email.

To rejoin the same meeting anytime, find the meeting chat in your chat list and select Join.

password or phrase

Best Passphrase Use

A passphrase is best used to enhance security by providing a longer and more memorable alternative to traditional passwords. Passphrases are typically longer than passwords, often consisting of four or more words, which makes them harder to crack through brute force attacks. They are easier to remember than random strings of characters, reducing the likelihood that users will write them down or use simple, easily guessed phrases.

To create a strong passphrase, follow these guidelines:

  • Use at least four words, each with four or more letters.
  • Include spaces between words to increase complexity.
  • Consider using a mix of uppercase and lowercase letters, numbers, and special characters to add complexity.
  • Avoid common phrases, song lyrics, or easily guessed sequences.
  • Use a passphrase generator or a method like diceware to ensure randomness (in my view not recommended as you could leave a trace of the phrase online).
  • Store your passphrases securely using a password manager.

For example, a passphrase like “flew cat book through there!” is easier to remember and harder to crack than a complex password like “p%9y#k&yFm?”.

Using a passphrase can significantly improve security, especially when combined with multi-factor authentication something that we are no longer able to bypass. This combination provides an additional layer of protection, making it even more difficult for unauthorized users to access your accounts.

By following these best practices, you could effectively leverage passphrases to help protect your online accounts and data.

From the table above, you can see that to be safe we need a password of complexity with at least 10 characters, this will give a 5 year safety margin and by that time I presume that the data will be out dated and of little value. This table however does not tell the full story as we move into the next generation of computing, Quantum computing will drastically shorten these times. To ensure we stay relevant, I recommend anything above 13 characters with complexity.

New Windows Snipping tool

Snipping Tool now has Text Extractor in the capture bar

Microsoft is adding a Text Extractor in the Snipping tool. This feature will soon show on the capture bar and will allow you to copy text to your clipboard without having to take a screenshot of your screen. This update is currently rolling out to Windows Insiders in all channels.

The new Text Extractor

In this update, we are adding text extractor in the Snipping Tool capture bar – designed to minimize the number of steps it takes to copy text to your clipboard without having to take a screenshot of your screen.

To get started, open Snipping Tool via Win + Shift + S or launch the app and click the new “Text Extractor” button in the toolbar.

Snipping tool capture toolbar with the cursor hovering over the new “Text Extractor” tool.
Snipping tool capture toolbar with the cursor hovering over the new “Text Extractor” tool.

Select the region you would like to scan for text (just as you would for standard rectangle snip), and you will be able to manually select the text to copy to clipboard, or you can click on the “Copy all text” button in the toolbar to quickly copy all text in the region. You can also explore the “More options” dropdown menu to “Remove line breaks” from copied text or simplify the experience entirely with the “Automatically copy text” selection, which will dismiss Snipping Tool earlier and automatically copy all text in your selection region directly to your clipboard.

Snipping tool Text Extractor tool with highlighted text to be copied to clipboard.
Snipping tool Text Extractor tool with highlighted text to be copied to clipboard.

Microsoft Teams Qustion

You can join a Teams meeting anytime, from any device, without signing into a Teams account.

If you’re having trouble joining a Teams meeting, try I can’t join a Teams meeting.

Important:  For some meetings, admin settings prevent unverified people from joining the meeting. Depending on the meeting, you may have to enter a one-time passcode sent to your email or create a Teams account.DesktopMobile

Join the meeting before it starts to test your setup from the pre-join screen. From there, you can enter the meeting up to 15 minutes before its start time to troubleshoot or see how Teams works. Meeting participants and organizers will be notified when you enter the meeting.

To join a Teams meeting without signing into an account: 

  1. Open the meeting invite and select the link next to Join or Click here to join the meeting.
  2. When prompted, select Continue on this browser or Join on the Teams app. You don’t need to install the Teams app to join the meeting.
    • You can join Teams for web on Microsoft Edge or Google Chrome. You may be prompted to give Teams access to your mic and camera. When you select Allow, you can always turn off your mic and camera once you join the meeting. 
  3. Select Join now.
    • In meetings where admin settings prevent unverified people from joining, you’ll be prompted to enter your email address. Enter your email address and select Next. Enter your password if you already have a Microsoft account or select Send code and enter the one-time passcode sent to your email if you don’t have an account. Once verified, select Join now

Note: People who are signed in will have access to more meeting features than those who aren’t signed in.​​​​​​​

If you enter the meeting lobby, wait for someone in the meeting to admit you. If no one admits you within 30 minutes, you’ll be removed from the lobby. If that happens, you can try rejoining.

Depending on how you joined the meeting, other participants will see a label next to your name. If you joined:

  • without entering your email address, everyone will see Unverified next to your name.
  • using a one-time code sent to your email, everyone will see Email verified next to your name.
  • with your Microsoft account, everyone will see External next to your name.

Organizer’s view

If you’re the meeting organizer, we’ll alert you when someone is waiting in the lobby.

Select Admit to let them right into the meeting, or View lobby to see a list of everyone in the lobby and admit or deny them. 

Note: Anyone who doesn’t have a Teams account and joins the meeting without entering a one-time passcode sent to their email will be labeled Unverified. Anyone who doesn’t have a Teams account and joins the meeting after entering a one-time passcode sent to their email will be labeled Email verified. To learn more about people with guest access, see Work with external guests.

I can’t join a meeting in Microsoft Teams

If you can’t immediately join a Teams meeting, there are several possible reasons:

  • You’re waiting in the lobby: Some organizers might place attendees in a lobby before admitting them into the meeting. Wait for someone to admit you, or reach out to the organizer directly to be let in.
  • Your internet browser isn’t supported: Teams doesn’t currently support Safari for Mac. If you’re joining a Teams meeting from the web, try joining from Microsoft Edge, Google Chrome, or other supported browsers.
  • Your internet connectivity is low: If your internet connection is low, you may not be able to join a Teams meeting right away. Try waiting for your connection to improve, joining from your supported mobile device, or reaching out to your internet provider.
  • Security policies for the meeting are preventing you from joining: If a meeting organizer enables end-to-end encryption for a meeting, you might have limited access to join. Try reaching out to the organizer to be let in.

In Teams, you might receive a message about why you’re unable to enter a meeting. Here are the different messages you might encounter and how to resolve them.

“Sign in to join this meeting”

UI

If you see this message, the meeting doesn’t allow people to join unless they’re signed in with a Teams work or school account. You might need to take extra steps to join:

  • If you’re joining from a meeting link or as an anonymous user, make sure you’re signed into your Teams work or school account.
  • If you’re the meeting organizer and want people to be able to join your meeting without signing in, contact your IT admin (learn more here). Changes from your IT admin may take up to 24 hours to take effect.

“Sign in with a different account to join this meeting”

UI

If you see this message, the policies set by your or the meeting organizer’s org prevent you from accessing the meeting. You might need to take extra steps to join:

  • Make sure you’re signed into the account the invite was originally sent to.
  • If you’re the meeting organizer and you want to allow people from other orgs to join your meeting, contact your IT admin (learn more here). Changes from your IT admin may take up to 24 hours to take effect.

“This meeting is locked.”

After a meeting starts, organizers can lock the meeting to prevent new participants from entering.

Reach out to the meeting organizer to let them know you’re having trouble joining. If they unlock it, you can try joining again.

“Your organizational policy does not allow you to join this meeting”

You can’t join because the organizer has enabled end-to-end encryption for their meeting. Contact the organizer to let them know you’re having trouble joining.

“The meeting lobby is full right now.”

If the lobby is full, wait a few minutes before trying to join again. You may be able to enter if other attendees join the meeting or leave the lobby. For more on lobby settings, see Using the lobby in Teams meetings.

“Sorry, no one has responded to your request to join.”

If you get this message after 30 minutes of waiting, your request has timed out.

  • Check to make sure you’re joining from the correct meeting link and try again.
  • Reach out to the meeting organizer to make sure your request is seen.

Using the lobby in Microsoft Teams meetings

Use the meeting lobby in Teams meetings to keep people from directly entering a meeting when they join. Organizers, co-organizers, and presenters will be notified when people enter the lobby and can let them into the meeting.

In this Section

Lobby settings

Each meeting defaults to the lobby settings set by your IT admin but you can change them before or during the meeting. You might not be able to change some settings if your meeting uses a template or sensitivity label.

Choose who can bypass the lobby

As the meeting organizer, you get to decide who gets into your meetings directly, and who should wait for someone to let them in.

If you choose to have people wait, you (and anyone else allowed to admit people) will see a list of people in the lobby. From there you can choose whether to admit or deny them.

Who can bypass the lobby?What happensRecommended when…
Only organizers and co-organizersAs the meeting organizer, you and any co-organizers can get into the meeting directly. Everyone else will wait in the lobby.You want everyone else to wait in the lobby until you’re ready to admit them.
People who were invited*Anyone who receives the invitation, including those to whom it is forwarded, will join the meeting directly.People without a Teams account won’t bypass the lobby. Additionally, distribution lists up to 10,000 users are supported. If you don’t want people to forward the invite to others, turn off Allow Forwarding in the invitation.You want a specific, limited group of people who were invited via their Teams accounts to join the meeting directly, and everyone else to wait in the lobby.
People in my orgOnly people within your org can get into your meeting directly. Everyone else will wait in the lobby.You want all guests and external people to wait in the lobby so you can approve them one by one.
People in my org and guestsPeople in your org and people with guest access can get into your meeting directly.You want all external people (anyone outside your org, except guests) to wait in the lobby so you can approve them one by one.
People in my org, trusted orgs, and guestsAnyone from your organization and organizations with which your IT admin has set up a connection, or anyone joining as a guest, will be able to bypass the lobby.You want some external people (e.g., people joining without a Teams account and people from organizations with which your IT admin did not set up a connection) to wait in the lobby so you can approve them one by one.
EveryoneAnyone who has access to the meeting link gets into the meeting directly, including people who call in.Depending on the meeting policy set up by your IT admin, people joining without a Teams account,people from untrusted organizations, and people dialing in may be placed in the lobby until someone from your organization or a trusted organization joins the meeting, even if the Everyone option is selected.You don’t want anyone to wait in the lobby. You want everyone to be able to join your meetings without specific approval.

* For channel meetings, only those channel members who are directly invited can bypass the lobby.

Change lobby settings

You can change lobby settings before, during, or after a meeting (in the case of a meeting series). The changes will only apply to the meeting you change them in unless the meeting is part of a series. Then, changes will be applied to all future meetings in that series. To change default lobby settings, contact your IT admin.

Before a meeting

Before a meeting

New calendar

To change lobby settings before a meeting:

  1. Select Calendar Teams Calendar tab icon in Teams.
  2. Double-click an event.
  3. Select EditEdit icon.
    • If you double-clicked an instance of a meeting series, select whether you want to edit This eventThis and all following events, or All events in the series.
  4. Select Meeting options Settings button​​​​​​​.
  5. In Meeting accessMeeting access icon in Microsoft Teams:
    • Choose an option from the Who can bypass the lobby? dropdown menu.
    • Turn the People dialing in can bypass the lobby toggle on or off.
    • Choose who can let people into the meeting from the Who can admit from the lobby dropdown menu.
  6. Select Save.

To learn more about the new Teams calendar, see Get started with the new calendar in Microsoft Teams.

During a Meeting

During a meeting

If you change lobby settings during a meeting, people waiting in the lobby will still be there.

Select Save.

Select More actions  > Settings Settings button> Meeting options Meeting options icon in your meeting controls.

In SecurityPrivacy settings button:

Choose an option from the Who can bypass the lobby? dropdown menu.

Turn the People dialing in can bypass the lobby toggle on or off, if available.

Choose who can let people into the meeting from the Who can admit from the lobby dropdown menu.

Manage the lobby

During a meeting, people you designated to manage the lobby can admit or deny entrance to the meeting.

Who can manage the lobby

The meeting organizer, co-organizer(s), and presenter(s) can manage the lobby. If you’re the organizer, choose which of those roles can manage the lobby during that specific meeting. You can also make someone a co-organizer or presenter by changing their meeting role.

To change who can manage the lobby:

  1. Select Calendar Teams Calendar tab icon in Teams.
  2. Double-click an event.
  3. Select EditEdit icon.
    • If you double-clicked an instance of a meeting series, select whether you want to edit This eventThis and all following events, or All events in the series.
  4. Select Meeting options Settings button.
  5. In Meeting access Meeting access icon in Microsoft Teams, choose who can let people into the meeting from the Who can admit from the lobby dropdown menu.
  6. Select Save.

To learn more about the new Teams calendar, see Get started with the new calendar in Microsoft Teams.

Admit or deny participants

During the meeting, people managing the lobby can see a list of participants waiting to get into the meeting and choose whether to admit or deny them.

To admit or deny participants:

  1. Select People People or Show Participants button in your meeting window.
  2. Under Waiting in the lobby:
    • Select the check mark next to someone’s name to admit them.
    • Select the X next to someone’s name to deny them.
    • Select Admit all to let everyone in from the lobby.

Back to Lobby Section

Lobby notifications

People managing the lobby will receive notifications that people are waiting in the lobby. In the notifications, select View lobby to go right to the lobby or Mute these notifications Icon to snooze or mute in Microsoft Teams​​​​​​​ to turn the notifications off.

Screenshot of a lobby notification highlighting the “Mute these notifications” icon.

Select Undo to turn the notifications back on.

Turn off the lobby for a meeting

If you want everyone to join your meeting directly, set Who can bypass the lobby? to Everyone. This change will apply to that meeting and future meetings if it’s part of a meeting series. Contact your IT admin if you want to change this setting for all the future meetings you organize.

Note: If anonymous participants join first, they’ll wait in the lobby. They’ll be let into the meeting automatically after someone from your org, a trusted org, or a guest user joins. Contact your IT admin to allow anonymous participants to start meetings.

You can also remove people or lock your meeting.

To remove people from the meeting:

  1. Select People People or Show Participants button in your meeting window.
  2. Hover over the name of the person you want to remove.
  3. Select More options  > Remove from meeting.

Applies To

Try it!

Guests have similar capabilities to team members and can participate in meetings, chats, and work on documents.

  1. In a team, select More options>Add member.
  2. Enter the guest’s email. You can add as many guests as you need.
    • If needed, it’s best to change their display name now.
  3. When ready, select Add and guests will be sent an email invitation they need to accept to begin.

A guest will have the label “Guest” attached to their name in Microsoft Teams. You can also check the top of any channel to see how many guests are in it. 

To share files, use the Files tab and folders since document links may not work with guests. 

Note: Before guests can join a team, an admin must enable guest access in Teams. If you can’t add a guest, check with your admin.

Your Identity

How to rebuild your identity after a job loss

A job loss can take a toll on identity, says Jeffrey Anvari-Clark, a professor of social work at the University of North Dakota, noting that processing this grief is crucial for moving forward. Michelle, a federal worker affected by layoffs, is navigating this identity loss by considering new career paths aligned with her values, illustrating the importance of constructing a new identity post-job loss.

Full Story: National Public Radio (4/28) 

My advice is always to look for and find a new job before you get to the point where you could loose your current position.

Advanced Google Search’s

46 Advanced search commands for Google search operators

By Chima Mmeje — April 23, 2025.

We’ve simplified complex commands into clear, actionable insights, ensuring you can apply them immediately. Each operator includes:

  • What it does: A concise explanation.
  • Working status: Is the operator still functional?
  • Example: Ready-to-use search strings for real-world tasks.

List of working Google search operators

You can find all of the major organic search operators below, broken up into three categories: “Basic”, “Advanced”, and “Unreliable”. Basic search operators are operators that modify standard textsearches.

Search operatorWhat it doesExample
” “Forces exact-match searches.“nikola tesla”
ORSearches for results related to X or Y, not necessarily both.tesla OR edison
|Functions identically to “OR.”tesla | edison
()Groups operators to control the order of execution.(tesla OR edison) alternating current
Excludes terms from search results.tesla -motors
*Acts as a wildcard for matching any word or phrase.tesla “rock * roll”
#..#Searches within a range of numbers.tesla announcement 2015..2017
$Searches for specific prices.tesla deposit $1000
Searches for prices in euros.€9.99 lunch deals
inConverts units.250 kph in mph
define:Searches for the definition of a word or phrase.define:telescope
filetype:Searches for specific types of files.“tesla announcements” filetype:pdf
ext:Same as filetype, searching for specific file extensions.powershell ext:pdf
site:Searches within a specific website.site:goodwill.org
intitle:Searches only within page titles.intitle:”tesla vs edison”
allintitle:Searches for every term following “allintitle” within page titles.allintitle: tesla vs edison
inurl:Looks for words or phrases within a URL.tesla announcements inurl:2024
allinurl:Searches the URL for every term following “allinurl.”allinurl: amazon field-keywords nikon
intext:Searches for words or phrases within the body text of a document.intext:”orbi vs eero vs google wifi”
allintext:Searches the body text for every term following “allintext.”allintext: orbi eero google wifi
AROUND(X)Finds terms within X words of each other in a text.tesla AROUND(3) edison
weather:Searches for the weather in a specified location.weather:New Jersey
stocks:Searches for stock information using a ticker symbol.stocks:nvidia
map:Forces Google to show map results for a location.map:Manhattan
movie:Searches for information about a specific movie.movie:Oppenheimer
source:Searches for news from a specific source.deepseek source:cnn
before:Searches for results before a specific date.Microsoft before:2010-05-08
after:Searches for results after a specific date.Microsoft after:2010-05-08

List of unreliable search operators

Search operatorWhat it doesExample
#..#Searches within a range of numbers.logitech keyboard $50..$60
inanchor:Searches for pages with backlinks containing specific anchor text.inanchor:tesla announcements
allinanchor:Searches for pages with backlinks containing multiple words in their anchor text.allinanchor: tesla announcements
daterange:Searches for results from a specific date range. It can be inconsistent and requires Julian dates.tesla announcements daterange:2457663-2457754
loc:Finds results from a specified area.loc:”Silicon Valley” Microsoft
location:Finds news from a specific location.location:”London” Salesforce
AROUND(X)Find terms within X words of each other in a text.tesla AROUND(3) edison
related:Find sites related to a specified domain.related:nytimes.com

List of deprecated search operators dropped by Google

Search operatorWhat it doesExample
~Include synonyms. It seems to be unreliable, and synonym inclusion is the default now. Deprecated in 2013~cars
“+”Force exact match on a single phrase. Deprecated with the launch of Google+. Dropped in 2011+cars
inpostauthor:Searches for posts by a specific author. Deprecated in 2013inpostauthor:”Tom Capper”
allinpostauthor:Same as inpostauthor, but it applies to all terms following it.allinpostauthor:Tom Capper
inposttitle:Searches for posts with specific words in the title.inposttitle:apple iphone
link:Searches for pages linking to a specific URL or domain.link:microsoft.com
info:Searches for information about a specific page or website. Deprecated in 2017info:Amazon.com
id:Same as info, searches for information about a specific page.id:openai.com
phonebook:Searches for someone’s phone number. Deprecated in 2010phonebook:Jeff Bezos
#Searches for hashtags on the discontinued Google+. Deprecated with the sunsetting of Google+#NFL
cache:Find the most recent cache of a webpage. Discontinued in 2024cache:microsoft.com